Student Loan Forgiveness: What’s Getting Fixed?


One-time fixes to loan forgiveness programs have resulted in $25 billion discharged among 1.3 million borrowers.

On Aug. 30, a group of 79,000 former Westwood College students learned their federal student loans will be forgiven, bringing the total debt erased through existing forgiveness programs since the start of President Biden’s term to nearly $34 billion, according to the Department of Education.

The education department estimates roughly 1.6 million borrowers have seen their debt erased through targeted one-time fixes:

  • $14.5 billion for 1.1 million borrowers whose schools either defrauded them or closed.
  • $10 billion for more than 175,000 borrowers through Public Service Loan Forgiveness.
  • $9 billion in total and permanent disability discharges, impacting more than 425,000 borrowers.

In addition to loans discharged through these existing forgiveness programs, the administration announced it will return federal borrowers who have defaulted on their loans to good standing through the Fresh Start initiative, and, more prominently, openly discussed a broad student debt cancellation plan.

While the department says it is working on new regulations that more permanently remedy the flaws in forgiveness programs, here’s what has happened so far.

Borrower defense and closed school discharge fixes

Borrowers can get debt relief if they were defrauded by their schools through borrower defense or if their school shutters before they can complete their degree program through closed school discharge.

On Aug. 30, the department discharged all federal student loans for borrowers who enrolled at Westwood College from 2001 through 2015, when it closed. The Department of Education says Westwood grossly misrepresented job prospects and career potential to its students. About 79,000 borrowers will receive $1.5 billion in relief, whether they have made a borrower defense claim or not.

On Aug. 16, the education department announced a group discharge for all federal student loans that borrowers used to attend ITT Technical Institute from Jan. 1, 2005,  through September 2016, when ITT Tech shut its doors for good. All borrowers who meet these criteria will see their debt discharged even if they have not yet submitted a borrower defense application. In addition to this announcement, roughly 100 borrowers who attended Kaplan Career Institute will also see their debt discharged.

The department also announced it was, for the first time ever, seeking to recoup the claims paid out for borrower defense. DeVry University will be required to pay nearly $24 million to the education department

On June 1, the education department made its largest-ever single discharge: $5.8 billion among 560,000 students who attended Corinthian Colleges at any time. Corinthian Colleges, a for-profit chain, closed and filed for bankruptcy in April 2015 as a result of a bevy of accusations and lawsuits against the company, including misrepresenting job placement rates, predatory lending practices, and exploitative targeting of students in vulnerable populations.

The Corinthian Colleges discharges are automatic and do not require borrowers to submit an application, which is a new precedent for borrower defense.

More borrower defense discharges are on the way.

On June 23, the Department of Education announced a settlement of borrower defense claims that would provide roughly 264,000 student loan borrowers with $7.5 billion in debt relief. The settlement will provide full relief including student loan forgiveness, payment refunds, and credit repair to 200,000 borrowers who filed before June 2022 and attended certain for-profit schools. The remainder has pending claims against schools not on that list; decisions on their cases will be streamlined.

As for closed school discharge, an Aug. 10 report from the Government Accountability Office found the program hasn’t functioned in the most optimal way to provide relief to borrowers. The report says:

  • The Department of Education may take several months after a school’s closure to notify borrowers of their eligibility for discharge.
  • Student loan servicers send notifications to borrowers with “incomplete and potentially confusing” information that may derail the likelihood that a borrower will seek a discharge.
  • Student loan servicers do not proactively inform borrowers of their eligibility even when borrowers call in or are in delinquency and default notices they send to borrowers.

The GAO recommends improvements that would rectify these missteps. It’s unclear if the education department plans to make the same or similar changes to the program.

Income-driven repayment forgiveness one-time review

Borrowers who were given inaccurate advice about their income-driven repayment options will get a second chance for past payments to count toward the total needed for forgiveness. The education department announced in April a new one-time review of past payments that is expected to result in 3.6 million borrowers inching closer to forgiveness and thousands more over the finish line.

The review of payments is spurred by an acknowledgment that millions of borrowers were improperly steered into forbearance, which pauses payments but allows interest to rack up. Those missed payments also did not count toward the 120 needed for Public Service Loan Forgiveness or the 240 to 300 needed for income-driven repayment forgiveness.

Payments for all federal student loans are paused interest-free until at least the end of August, but the ongoing campaign to find and address errors and administrative failures mean many borrowers will find their balances erased or the number of payments they owe significantly reduced when payments resume.

The department estimates the newest one-time review of past payments should result in:

  • Immediate debt cancellation for at least 40,000 borrowers under the Public Service Loan Forgiveness program.
  • Thousands of borrowers with older loans will receive income-driven repayment forgiveness.
  • More than 3.6 million borrowers will move at least three years closer to income-driven repayment forgiveness.

Total and Permanent Disability Discharge fixes

Total and permanent disability discharge is a type of student loan forgiveness for borrowers who cannot work due to a physical or mental impairment. As of June 1, a total of $8.5 billion among over 400,000 borrowers who qualify as disabled has been discharged.

To identify future eligible borrowers, data will be shared with the Department of Education from the departments of Social Security and Veterans Affairs.

Borrowers usually have to provide annual earnings documentation for three years after discharge, but the department suspended this requirement on March 29, 2021, due to the pandemic — it’s retroactive to March 13, 2020. And in August 2021, the department announced it would be extended indefinitely.